Refund & License Recovery Policy
Effective Date: January 1, 2026
All core regional price comparisons, device filters, 3-step setup playbooks, and gift card denomination calculators on CalcScale are provided 100% free of charge.
1. CalcScale Pro Export Suite ($4.99 One-Time)
Because the CalcScale Pro Export Suite immediately unlocks downloadable bulk CSV/JSON datasets, personalized .ICS calendar files, and printable vault worksheets via a stateless cryptographic key, blockchain USDT transfers are generally non-refundable once redeemed.
2. Duplicate Transfer or Unrecognized Hash Support
If you sent an on-chain transfer that failed automatic receipt lookup (for instance, due to exchange withdrawal batching or slight fee deduction), email your TXID to support@calcscale.com for prompt license issuance or overpayment resolution.